American Well ran a nationally projectable survey with Harris Poll in December 2014.  The survey uncovered key factors important to consumers when it comes to telehealth, including:

  • Are consumers ready to adopt telehealth and get their healthcare online?
  • What factors would make consumers feel comfortable with the idea of seeing a healthcare provider online?
  • Are there specific types of healthcare needs that they would rather do online than at the doctor’s office?
  • How does telehealth stack up to traditional urgent care options?