Telehealth Index: 2015 Consumer Survey Insights
American Well ran a nationally projectable survey with Harris Poll in December 2014. The survey uncovered key factors important to consumers when it comes to telehealth, including:
Are consumers ready to adopt telehealth and get their healthcare online?
What factors would make consumers feel comfortable with the idea of seeing a healthcare provider online?
Are there specific types of healthcare needs that they would rather do online than at the doctor’s office?
How does telehealth stack up to traditional urgent care options?